Overstock Phone Number
Toll-Free Number:
800-843-2446
Current wait: 17 mins (6m avg)
Hours: Mon-Fri 8am-12am, Sat-Sun 9am-9pm EST
Best time to call: 9am
Customer Service Phone Number:
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(801) 559-3816
Contact Overstock via Social Media:
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What happened: I have been an overstock.com customer for over a couple decades and I have save my review points because I want to buy a chaise lounge when I look into my review point they’re not there what happened to them ? Where are they? I have overstock.com on automatic bills to pay so when I ever I purchase something I paid for it immediately even though I have an overstock.com credit card I saved all of my review points to purchase a chase lounge I had hundreds of dollars now I don’t where are they, Lisa Jordan Wirt
What happened: The problem: Order from bed bath beyond web site in July have not received my order
What happened: New rug delivered to my porch had water vapor inside the innermost sleeve against the wool rug when I slid the rug out of the sleeve it is damp. I need to know what to do about it. On ends of the rolled rug it is misshapen. What are my options??
What happened: The problem: Can't get to check out keeps saying error occurred
What happened: The problem: We need a replacement part ( main leg) for our pergola. OutSunny **C-***
What happened: Hi my name is Kelly Walker. I contacting Overstock to discuss a unique circumstance with a product I purchased quite some time ago. This is the Roundhill counter height faux marble * piece dining set in brown*black. I purchased, assembled, wrote a review stating I liked the product, but had concerns with the way the manufacturers screws didn't seem to be secure or safely hold the table top to the base. The table has never been used....not once. I purchased it in February ****, which is not in the standard return refund policies, but my situation with the product also is not "standard". I finally was able to rent my own apartment for my son and I. My son has Autism Spectrum Disorder, is non verbal, and although he is the most amazing, beautiful, lovable, and just overall the most incredible young man I have ever known, and I am beyond blessed that he is my son and I am his mother. Despite all of the wonderful things Blake, my son, adds to my life there are also several challenges that come with raising a child with ASD, but it truly is all worth it. So although I have been renting our apartment since December **** Blake and I still do not live there. We currently live with my mother*Blake's Mimi directly across the street from our new apartment and have lived there for the majority of Blake's life. To Blake that is his home, he is so comfortable there, loves that Mimi is there, and has not at all adjusted or will spend much time in our new apartment without waiting at the door to go home...Mimi's house. We have spent so much time there, made sure his new bedroom has so many unique sensory items like light projectors, different colors, textures, a sensory swing installed in the ceiling, etc...still not home. So the entire point of all this backstory is that yes I have been renting our apartment since Dec **** neither Blake or myself have ever slept there, ir have lived there in any way shape or form. Everything is brand new, and I appreciate the security of having it, it is unfortunate that we haven't been able to enjoy it yet...life adjustments like this will take time, and I am excited for the day to come when it is our home. So with all of the background story I would like to ask what can I do, is there someone specific I should contact, or how to I go about finding a solution to the Roundhill counter height table I purchased forever ago in Feb ****. This table has never ever not once been used. It basically sits in an empty apartment, and has completely fallen apart. The stools*tall chairs that are part of the set are still in perfect condition, very sturdy, and I know I have sat on a couple of them when I am trying to decorate, keep clean, just spend a few moments there, but this table has to be defective. The entire table top has come off and is totally unattached to the base, the screws will not stay in the designated holes, and when I try to reattach the top the immediately fall out. I realize this is an extremely long timeframe to report this defective table, but with all of the information I gave you regarding how it has been sitting unused in an empty apartment since the day it arrived and I assembled it. I am ******% certain had my son and I lived there, and used the table at all I would have been reaching out regarding this matter within *weeks max. I should have reported it immediately when I noticed and wrote in my product review the manufactures screws seemed lose, and I had concerns. Given the unique circumstances that this product has been assembled, and left untouched, unused in an empty apartment yet is completely broken I do believe there should be some sort of accomidating compromise or a complete disregard as far as return redund defective product policies go. Please understand that I have spent over $*** on a table that broke apart from pre design setup, not what I had as part of the assembly process, while sitting in an empty apartment, never used, and fell apart while just standing alone in a small dining area. I hope that with the circumstances that any policy will be null and void due to a clearly definitive and broken product. This would have been brought to your attention in Feb **** if my life circumstances weren't so challenging*difficult. With that being said the product is completely unsafe broken defective and I should not have to punished due to my son's challenges and difficulties adapting to his new home. I should be compensated regardless of any policies in place, and can and will happily prove that we have not spent * night, had * meal, or been in that apartment more than *hrs here and there. I truly hope someone will come to the reasonable conclusion that my living situation is out of my hands, however when purchasing a $*** table it should not break without being used daily and have extreme wear and tear. My email is *****@***.com, my phone is ***-***-****. I hope to hear from someone who is willing to help very soon. Thank you for your help with this matter. Kelly Walker
What happened: A product I want to buy is out of stock. How can I find out when and if it becomes available. I’d like to know if it won’t be available so I can order something different. I really love the model * ******** counter height chairs in blue. But if you don’t anticipate them ever coming in I’ll order something different. Thanks
How to contact Overstock by phone?
To contact the Overstock customer service by phone, you can follow these steps:
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Look up the phone number of the Overstock customer service. The phone number is listed on overstock.com. Or check out the Overstock phone number page on WorthEPenny.
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Dial the Overstock phone number 800-843-2446.
Hours: Mon-Fri 8am-12am, Sat-Sun 9am-9pm EST
Best time to call: 9am
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Wait for an answer: Once the call is connected, wait for an Overstock representative to answer on the other end.
Average wait time: 6m
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Identify yourself and state your reason for calling the Overstock representative: Let him/her know who you are and why you are calling. Be specific and provide any relevant information about your order from Overstock to help them assist you.
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Ask for assistance: Ask the Overstock representative to help you with your inquiry, whether it's about a product or service you purchased, a billing issue, or any other concern.
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Follow any instructions given: If Overstock needs additional information from you or provides any instructions, follow them carefully.
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Thank the Overstock representative: After you have received the assistance you need, thank the Overstock representative for their time and help.
How to get to a real person fastest?
To get to a real person as quickly as possible when calling Overstock, you can follow these steps:
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Dial the Overstock customer service phone number 800-843-2446, which can be found on the Overstock website or in your order confirmation email form Overstock. Or check out the Overstock phone number page on WorthEPenny.
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When the automated voice prompts begin, do not press any buttons or provide any information about Overstock. This may trigger the automated system to provide you with pre-recorded responses and options.
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After a few seconds of silence, the system should give you the option to speak with a live Overstock representative. This may be presented as an option like "speak to a representative" or "customer service".
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Press the correct button when prompted by the automated system to speak with an Overstock representative.
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If the system still doesn’t connect you to an Overstock representative, stay on the line without pressing any keys. Overstock will eventually transfer you to a live person.
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If you are on hold for an extended period of time, you may be given the option to leave a message for a call back from Overstock.
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Once you reach a live person, explain your issue and provide any relevant information about your Overstock order. The Overstock representative will work with you to resolve your issue as quickly as possible.
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Alternatively, if you have a specific question or issue you need help with, you can try using the live chat feature on the Overstock website. This may allow you to connect with an Overstock representative more quickly and efficiently than calling.
Any tips for calling Overstock customer service?
When calling Overstock customer service, here are some best practices to ensure a smooth and efficient experience:
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Have your Overstock account information ready before calling. This will help expedite your request.
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Make sure you have a stable and quiet environment to communicate with the Overstock representative without any disruptions or background noise.
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Be polite and respectful to the Overstock representative. Remember, they are there to help you and will do their best to resolve your issue regarding your order on Overstock.
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Clearly explain the issue you are facing and provide any relevant information or details that can help the Overstock representative address your concern.
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If the initial Overstock representative is unable to resolve your issue, politely ask to speak with a supervisor from Overstock or escalate the issue to a higher level of authority.
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Take notes during the call, including the Overstock representative’s name, the date and time of the call, and any reference numbers or case numbers provided.
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If necessary, follow up with Overstock after the call to ensure that the issue has been fully resolved.
By following these best practices, you can help ensure a positive and productive experience when calling Overstock customer service.
What can I do If I am unhappy with my call to Overstock?
If you are unhappy with your call to Overstock customer service, there are several options you can try:
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Call again: Try calling Overstock customer service again and speak to a different Overstock representative. Sometimes a different Overstock representative may have a different approach to resolve your issue more effectively.
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Escalate the issue: If you are not satisfied with the response provided by the Overstock representative, you can ask to speak with a supervisor from Overstock or escalate the issue to a higher level of authority.
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Provide feedback: After the call, Overstock may ask you to provide feedback on your experience. Use this opportunity to provide constructive feedback, including what you felt went wrong and suggestions for improvement.
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Reach out through other channels: If you are unable to resolve your issue through phone support, you can try reaching out to Overstock customer service through other channels, such as email or chat. You can also explore the Overstock Help Center, which offers articles and resources that may help you troubleshoot your issue.
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Consider other options: If you are still not satisfied with Overstock service, you may want to consider other options such as returning the product you bought on Overstock or filing a complaint with a consumer protection agency.
How do I contact Overstock via live chat?
No, Overstock hasn’t provided any live chat service currently. While live chat support is not currently available, Overstock offers a range of other customer support channels that customers can use to get assistance. For example, customers can contact Overstock customer service by phone, email, or social media. Phone support is available during Mon-Fri 8am-12am, Sat-Sun 9am-9pm EST, and customers can expect a prompt response from an Overstock representative. Email support may take longer to receive a response, but it is a useful option for customers who do not need immediate assistance. Social media channels such as Twitter and Facebook are also great options for reaching out to the customer support team of Overstock.
How to contact Overstock via social media?
You can contact Overstock via social media by sending them a direct message on any of their official social media accounts. Here are the steps to contact Overstock via social media:
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Log in to your social media account (e.g. Twitter, Facebook, Instagram).
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Search for Overstock official social media accounts, which are typically verified with a blue checkmark.
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Once you find the official account of Overstock, click on the "Message" or"Send Message" button.
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Type your message and explain your issue or inquiry about Overstock. Be as specific and detailed as possible, and provide any relevant order information.
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Wait for a response from the Overstock social media team.
Please note that the social media accounts of Overstock are typically managed during regular business hours, so responses may not be immediate. It's also important to keep in mind that social media channels may not be the most effective way to contact Overstock for certain issues. For urgent or complex issues, it's recommended to contact Overstock customer service via phone or chat for more personalized assistance.
Does Overstock have an email? How to contact Overstock customer service by email?
Yes, to contact the Overstock customer support by email, follow these steps:
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Go to overstock.com and navigate to the "Contact Us" or “Help” page. This information is located in the footer section of the website.
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Look for an email address on the page.
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Copy the email address provided by Overstock and open up your email client. Create a new email and paste the email address into the "To" field.
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In the subject line of the email, provide a brief summary of your issue or question about your Overstock order. For example, "Return Inquiry" or "Product Question".
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In the body of the email, provide as much detail as possible about your issue or question. Be sure to include any relevant order or account information, such as your Overstock order number or username.
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Once you have completed the email, click send. You should receive a response from the Overstock customer support team within a few business days.
What is WorthEPenny's relationship to Overstock?
To put it simply, WorthEPenny is an independent third-party website that is not related to Overstock. WorthEPenny provides free tools and resources to assist customers in reaching Overstock customer service more efficiently, such as the Overstock phone service that allows customers to bypass long wait times on the phone. WorthEPenny also provides tips and information on common customer service issues about Overstock, as well as forums where Overstock customers can share experiences and offer solutions to one another. While WorthEPenny works to assist customers of many different companies, including Overstock, it is not associated with or endorsed by Overstock.
DISCLAIMER:
Please note that WorthEPenny is not related in any way to the Overstock official app or the Overstock company. All third-party trademarks (including logos and icons) referenced by WorthEPenny remain the property of their respective owners. Unless specifically identified as such, WorthEPenny’s use of Overstock trademarks does not indicate any relationship, sponsorship, or endorsement between WorthEPenny and the owners of these trademarks: Overstock. All references by WorthEPenny to third-party trademarks like Overstock are to identify the corresponding third-party goods and/or services and intended to constitute nominative fair use under applicable trademark laws.
